User
User

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Estudio Backhaus informs users of its website about its personal data protection policy.

1. DATA CONTROLLER

  • Company name: Backhaus Studio
  • Tax Identification Number: X9697481Z
  • Registered Office: Calle del Jazmín, 17, 28031 Madrid, Spain
  • Email: estudiobackhaus2@gmail.com
  • Telephone numbers: 696667160 – 917669023

2. DATA WE COLLECT

At Estudio Backhaus, we collect the following personal data:

  • Identifying details: First name, surname, email address, telephone number, address.
  • Data related to reservations: Date, time, and type of service requested.
  • Technical details: IP address, browser type, and browsing data on our website.

Data is collected through contact forms, booking forms, emails, and cookies on our website.

3. PURPOSE OF PROCESSING

The personal data provided by users will be used for the following purposes:

  1. Reservation management: Confirm and manage appointments requested through our website, email, or telephone.
  2. Customer communication: Respond to enquiries, requests for information or changes to reserved services.
  3. Marketing and promotions: Send information about offers, news, and promotions, provided that the user has given their consent.
  4. Service improvements: Analyse navigation on our website to improve the user experience.

4. LEGITIMACY OF PROCESSING

The processing of personal data by Estudio Backhaus is based on the following legal grounds:

  • Execution of a contract: To manage reservations requested by the user.
  • Consent: To send commercial communications, provided that the user has given their authorisation.
  • Legitimate interest: To improve the services and user experience on the website.

5. DATA RETENTION

Personal data will be retained for as long as necessary to fulfil the aforementioned purposes and for the applicable legal periods. Once this period has ended, the data will be securely deleted.

6. USER RIGHTS

The user has the right to:

  • Access: Request information about the personal data we process.
  • Correct: Request the correction of incorrect or incomplete data.
  • Delete: Request the deletion of your personal data.
  • To oppose: Object to the processing of your data for commercial purposes.
  • Limit: Request the restriction of the processing of your data.
  • Portability: Request that your data be sent to another data controller.

To exercise these rights, the user may send a request by email to estudiobackhaus2@gmail.com or by post to our registered address.

7. DATA SECURITY

At Estudio Backhaus, we implement technical and organisational measures to ensure the security of personal data and prevent its loss, alteration, unauthorised access or disclosure.

8. USE OF COOKIES

Our website uses cookies to enhance the user experience. For more information on the use of cookies, please see our Cookie Policy.

9. MINORS

Estudio Backhaus's services are intended for persons aged 18 and over. We do not knowingly collect data from minors. If we discover that we have received information from a minor, we will delete that data immediately.

10. PRIVACY POLICY UPDATE

Estudio Backhaus reserves the right to modify this Privacy Policy at any time by publishing updates on this website. Users are advised to periodically review this section.

11. CONTACT

For any queries or complaints regarding the processing of personal data, users may contact Estudio Backhaus through the following means:

Open chat
Hello 👋
How may we assist you?